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We have been analyzing ClusterTruck revenues, which have grown to $15.0 million in 2021, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ClusterTruck intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications. Our database provides customer insight and contextual information on which enterprise applications and software systems ClusterTruck is running and its propensity to invest more and deepen its relationship with FrontApp, Amazon Web Services (AWS), Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 ClusterTruck employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.ĭuring our research, we have identified that ClusterTruck has purchased the following applications: FrontApp for Collaboration in 2017, Amazon Elastic Load Balancing (ELB) for Content Delivery Network in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders. “If your burger has something on it you can’t eat, we can get you a new hamburger and it’ll be in oyur hands in 10-12 minutes.Discover the latest software purchases and digital transformation initiatives being undertaken by ClusterTruck and its business and technology executives. “If something goes wrong on DoorDash or Uber Eats, you’re probably going to get a credit, but with us we can actually fix the problem,” Howenstein said. The other perk to cutting out the middleman, Howenstein and Baggott said, is that they can improve customer service relations and directly respond to consumer complaints/feedback. As long as we’re being efficient enough, we can support that.” “We’re able to use those savings from not having a front of house to managing our delivery fleet without passing on fees. “We have no front of house, so we're able to replace the front of house with our delivery fleet ,” Howenstein said.

So, just how much do they make? According to CEO Chris Baggott, couriers make about $7 a run with 4-6 jobs per hour, and can make up to $80,000 per year.īut in addition to paying their drivers well, Clustertruck also distinguishes itself from the competition with its no-fees structure, which they’re able to support because ghost kitchens are no frills operations compared with full brick and mortar restaurants. With locations in Indianapolis, Carmel, Broad Ripple. We need to make sure they're making enough money, so we're not always having to having to recruit new drivers.” ClusterTruck is a software platform that drives profitable, vertically integrated delivery-only kitchens. “Our couriers are independent contractors. “From our delivery fleet to the way we built our software, we’re doing almost everything ourselves,” COO Brian Howenstein said. Clustertruck is a platform game developed by independent Swedish studio Landfall Games and published by tinyBuild.

Once the orders are prepared, they’re brought out to the company’s own drivers who make more pickups and drop-offs without leaving their car - no third-party delivery fees or partnerships in sight. Delivery & Pickup Options - 54 reviews of ClusterTruck Our apartment got free Cluster truck so we ordered the Thai Chicken pizza which I highly recommend. When you walk into one of their eight commissary kitchens, it’s the opposite of chaotic, with chefs quietly working on digital orders of Pad Thai, burritos and all-day breakfast as they come in on Clustertruck’s proprietary kitchen management software. Although ghost kitchen commissaries and virtual food halls have become the restaurant experience de rigueur of the post-pandemic world, Indianapolis-based Clustertruck wants to stand out by cutting out the middleman.

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